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Property Management

Finding the Right Tenant

Finding a tenant is about more than filling a vacancy. Clear advertising, a fair application process and a well-prepared tenancy help establish the relationship from the start. Penny Shanks and the Ray White Te Anau team can discuss the approach for your property.

Present the property accurately

Discuss the home’s features, the proposed rent, available date, inclusions and any important practical information. Clear photographs and a useful description help prospective tenants decide whether the home suits them. Consider how viewings will be arranged and how you will receive feedback on enquiries.

Applications and privacy

Ask your property manager what information applicants will be asked to provide, how references and relevant checks are handled, and how personal information is stored and protected. The selection process should be fair and consistent, with decisions made in accordance with current law. The Tenancy Services guide to starting a tenancy is a useful independent reference.

Discuss the agreement

Before the tenancy begins, clarify the rent, bond, payment arrangements, chattels, keys and any lawful conditions. Check that the tenancy agreement and required statements are complete. Discuss matters such as pets and maintenance responsibilities, and ensure everyone knows who to contact.

Record the property’s condition

A written condition report, photographs and an inventory of included items provide a shared reference point. Keep copies of relevant documents and give tenants the opportunity to raise any issues they notice when moving in.

Set expectations for communication

Ask your manager how rent collection, inspections, repair requests and owner updates work, and agree how maintenance decisions will be made. Clear expectations make it easier to deal with questions as they arise throughout the tenancy.

Talk with our local team

Read about property management in Te Anau or request a rental appraisal. Call 03 249 8989 or use the form below to tell us about your property.


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