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Property Management

Property Management

Your rental property is an important asset, and it is also someone’s home. Choosing a property manager is about finding someone you can trust to look after the day-to-day details and the relationships that make a tenancy work.

Ray White Te Anau provides local property management supported by the wider Ray White network. We can talk with you about your property, your expectations and the service that fits your needs.

Meet Penny Shanks

Penny Shanks joined Ray White Te Anau as a property manager in 2019 and has lived in Te Anau since 2001. Penny values open and honest communication with landlords and tenants. Her local connection is a valuable starting point for owners looking for someone who understands the area and can speak with them about their property.

Starting a conversation about your property

Whether you are considering renting out a home for the first time or already own an investment property, we can discuss your goals, your property and the services you need. Ask how the property will be presented, how applications are considered, how rent and inspections are managed, how maintenance is authorised and what reporting you can expect. We can explain our management arrangements and fees before you decide whether they are right for you.

Rent, inspections and maintenance

Our office’s property management services include rent collection, inspections, maintenance coordination and tenancy management. Talk with us about how your property will be cared for, how maintenance is reported and approved, and how you will be kept informed. Some work may need a qualified tradesperson; the right response depends on the issue and the property.

Finding and supporting tenants

A good tenancy depends on clear expectations from the outset. Discuss the application and selection process, the tenancy agreement and the information needed when a tenancy begins. Owners and tenants both benefit from knowing how to raise questions and who to contact when something needs attention.

Understanding your responsibilities

Residential tenancy requirements can change. Landlords need to understand the requirements that apply to their property, including relevant healthy homes standards, maintenance and tenancy documentation. Tenancy Services provides current independent guidance. Your property manager can discuss your circumstances, and independent professional advice may be appropriate for particular questions.

Considering a change of property manager?

Speak with us about your existing arrangements, the service you are looking for and your preferred timing. We can discuss the transition process with you. Notice periods and obligations will depend on your existing agreement, so review that agreement before making a change.

Your landlord journey

From your first discussion and appraisal through to the day-to-day care of a tenancy, understanding each step helps you make confident decisions. Explore your landlord journey and ask Penny about the service and communication you can expect.

Speak with Penny and the team

Call 03 249 8989, contact Penny or use the enquiry form below. You can visit our office at 94 Town Centre, Te Anau.

Practical information for landlords

Our landlord’s guide to renting in Te Anau covers preparing a property, rental appraisals, costs, tenant selection and managing a tenancy. You can also request a rental appraisal or read about changing property managers.

More resources for property owners


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